TWG Development, Construction, and Management - Indianapolis, Indiana

Shawndale Walls

THE LIES THEY TELL!!! LIES LIES LIES! FOR TWG PROPERTIES TO LIE AND SAY EMERGENCY MAINTENANCE IS AVAILABLE, THEY WOULDVE FIXED MY HOT WATER OVER A WEEK AGO!!!!!

Attention! I ask those considering here to PLEASE look at the previous reviews and how horrible this place is. The leasing agent was so disrespectful and rude to all the residents in regard to this matter!!!!

Please DO NOT let their nonchalant replies fool you this place is not suitable for living. They DO NOT have emergency maintenance as you see the emergency maintenance number is just to the leasing office.

1010 CENTRAL APARTMENTS ARE NOT SUITABLE FOR LIVING CONDITIONS!!!!

Leah Myers

Matthew Kompara has been an unhelpful landlord regarding the heating issue in my unit. Despite me sending photos and informing him that the heat is not working, he insisted that it was functioning properly. He even refused to inspect it himself. If the system was truly working, why would the technician need to return to fix it?

As of now, my unit continues to blow out cold air, no matter what temperature is set on the thermostat. This is unacceptable, especially in these conditions. I have a kid that’s freezing. He doesn’t care!

Steven

TWG’s management is indefensible.

Moving out of 800 N Cap in Indianapolis (managed by TWG) and putting my 60-day notice to vacate has been a nightmare. They inputted the incorrect lease term dates in their system when I moved in, and it took over a month and multiple emails and phone calls for them to correct it spite being ensured multiple times it was being handled. However, my last month’s rent that should be prorated is being charged at a full month. When I called (multiple times) I was told it was fixed, but it actually increased my last month rent by $150.00 instead of decreasing it for the half month. I’ve sent several emails asking for a resolution and not a single one has been replied to. So it’s a couple of days until the end of the month and I have no idea how much I need to pay. If you value your finances, I can assure you they do not. AVOID SIGNING A LEASE. There are way better management companies who do care about their residents.

I tracked down the regional managers contact information and can’t get ahold of her either. So its not just this individual property. At this point I fear the only solution will be legal representation.

Aimee

I have left multiple voicemails asking for a return phone call regarding my experience at one of their properties. Multiple meaning multiple a day for 5 days straight. Always get a recording asking to leave a message. So apparently they are just as unprofessional as the property that led me to go to the the civil rights division in my district. Also went to speak to someone regarding renters rights and last filed a complaint with the BBB. With the help of my attorney general. What happened to me was beyond unacceptable. Especially under the circumstances that were involved.

K

Ridiculous company not sure how they are still in business. My apartment building(Level on Locust) was managed by these people for years and they don't care about their employees, or residents. Its sad the way that tenants are forced to live in an unsafe, filthy, health concerning and a hazardous environment but these people don't care, they still expect rent every month on time. If u fail to pay by the 5th of the month, you are then forced to pay $75 plus an additional $5 per day until the 15th. After the 15th if payment still isn't received then you are sent a court order and they begin to evict you. This is illegal and it is the law that all tenants cannot be evicted unless payment is not received for 90 days. They cant even keep people employed in the leasing office so its IMPOSSIBLE to get assistance for anything whatsoever! This company is just full of lazy money hungry people they only care about their next dollar. Please DO NOT RENT from TWG development

M C

Company is building a new set of apartments and for FOR MONTHS I have been unable to get anyone to communicate with me despite calling and e-mailing every week. I can't even imagine what horrible, predatory, unresponsive landlords they may end up being.

Mel H

I've had an awful experience, I feel my issues have gone dismissed and I've been met with snarky comments by upper management all the way down to the property manager. There is no real accountability to be had at all - Very disappointing.

Alaeya Jones

My aunt lives in this building and she had to walk down 4 flights of stairs just for something to be delivered since she said the call box didn’t work. It may be working now but she can’t go up 4 flights of stairs for her regular groceries because she’s disabled. Their elevator hasn’t been working for 2 months and she said the new office manager told her they didn’t know when it would be fixed!
A cousin of mine just moved in to one of their properties with a pool and he has no complaints (other than some minor wall damages as of now), so I’m wondering why they are keeping my aunt living like this when they can hire someone to fix the elevator smh. I’d never want to live at one of their properties.
She also told me there was a series of car break ins and they hired a security office for one month to “patrol” their parking lot.
I’m currently looking for a safer place for her to move into. This is NOT okay.