Specialized Property Management Indianapolis - Indianapolis, Indiana

Davina J.

UPDATE: Joaquin was very helpful through the chat feature of the website. Thanks to him we finally have someone coming to look at the issue.

Our experience started off great. However, we have had an unanswered maintenance request for 4 days now. We have no hot water, and no one answers the phone or is available for live chat. I am sure if we were 4 days behind paying the lease, someone would be available to talk and chat.

Diamond M.

It’s great to see that everyone else has had a great experience with SPM however, I unfortunately cannot say the same. Initially, I applied for a home that I loved. I went and viewed the home & placed an application the very same day. On a Friday I was told that I would have a higher deposit and was fine with that. I called on Monday literally when the office opened, ready to pay the deposit and was told that the property had been rented out … I asked if I could transfer my application to another home that was listed but was told that the home had a application that had already been placed and was told that there was another property with the same floor plan that was available with no applications. I transferred the application to that home. I was told that the process would take about 3-5 business days but two weeks went by and I still hadn’t heard anything as far as moving in. Each day I called, I either got a message “taken down” so it could be referred. I emailed two employees almost every day & got nowhere as far as a status of the application… TODAY, two weeks after placing my application for a home that supposedly “had no applications” pending. I receive a email saying that the property has been rented out. So yea …

Stephen E.

I have rental properties in several different cities where fortunately, SPM offers their services. I have owned rental properties for more 20 years and I feel so fortunate to have found the best property manager I have ever dealt with. Their management software is easy to navigate. They keep me informed and up-to-date. I have never been nickle and dimed on repairs. They are easy to get hold of and find answers to my questions. And my tenants love them because of how responsive they are to their needs. Their blend of high-tech systems and process combined with their amazing team of professionals is the perfect balance. My properties have never been in better hands. I highly recommend Specialized Property Management!

Jeff P.

Excellent experience. Stewart was awesome to work with - things went so smoothly but also so quickly! We were very impressed and will definitely look to use them again in the future.

Shanna D.

Thank you Specialized Property Management for the smooth move in process and also a clean home. The staff there has been very helpful and attentive and always answer questions with no hesitation

Jodi G.

SPM has been a great resource for my clients and their property management needs. Their technology is excellent for investors and their customer service is also very professional, prompt and efficient. Highly recommend!

emily M.

I had a really good time working with this team! They were quick with getting me approved, getting me the keys and if I’ve needed anything they are quick to resolve it!

Don R.

Everything is running smooth. Thanks