Park Property Management Ltd (PF000423) - Glasgow

Jamie S.

Very poor at responding to safety issues, reported two street lights in July and still awaiting someone to attend. One star is too much. Can’t even get through to make a complaint. Very very poor customer care. Take the money and do nothing.

David C.

Had a leak in my flat a while back. Guy called Scott O' Brien came out pretty quickly and almost immediately identified the problem, he even done a temporary fix to avoid any more damage until a plumber could come and do the repair properly. Very impressive work. Knowledgeable, friendly and kept me informed.

Andrea L.

Having Experiences with other services provided by previous factors. Scott O'brien has been amazing in terms if communication and following up with what had been outstanding. Was great service and a quick response.
Scott was very knowledgeable and friendly

Susan R.

Having experienced the service provided by previous factors PPM have proved to be far better in terms of communication and follow up on outstanding work.
They did seem to go through a rocky period and we had a number of changes of property managers; more recently the appointment of Scott Cochran has resulted in a much sharper service.
Factors do get a bad name - deservedly so in many cases. PPM don't deserve to join that group.

D C.

Under no circumstances use this factor - there are several different factors in the area that will provide a better service and more value for money.

Requests for information are often met with lengthy delays in response time. "Industry standard" is banded about as a reasoning for poor communication and substantial increases in fees year on year.

Lovely building with fancy offices that your factor fees will go towards - very little service and a poor attitude towards engaging with clients to resolve problems. There are lots of better factors out there.

Edit/Response - threatening to remove valid reviews and feedback unless the company is contacted directly is perverse. This review was left as a result of multiple failed efforts to get appropriate support from Park PM and their response to negative feedback is to insist you seek support from Park PM - or they'll report you.

Yvonne O. C.

A great experience from start to finish. I was kept informed throughout the process of my repair by Scott O' Brien, who was extremely professional,friendly and courteous.
An excellent job done quickly and efficiently.

Joe P.

Only had positive experiences so far with PPM. My company supplies services throughout their portfolio of properties. I’ve been impressed with the upkeep of their assets and maintenance regime. As much as they made sure we were right for them before handing us any contracts we only do business with people we trust and have the right values.
Great team and Scott O who is our main point of contact has been excellent to deal with and we look forward hopefully to a long healthy relationship.

James M.

Park Property are definitely the best factors around. I have dealt with them many times over the years. Scott O'Brien, Scott Cochrane, Claire & Tom are all very pleasant & helpful. Nothing is too much trouble for them. Always pushing to get the job done in good time, leaving the home owners very happy. It's a 5 stars from me!