Beacon Community Management - Orlando, Florida

Tony sohee Yun

wanted to take a moment to express my appreciation for the outstanding service provided by Samantha. As a new resident, I had several questions about topics like parking passes and renovations. Samantha answered all my initial questions with clarity and professionalism.

What truly stood out to me was how Samantha handled a situation where she didn’t immediately have all the answers regarding flooring changes. Instead of leaving me uncertain, she took full ownership of my inquiry, found the necessary information, and promptly resolved the matter. Throughout the process, she remained composed, professional, and dedicated to ensuring that I had everything I needed.

It’s clear that Samantha is an invaluable part of your team, and I wanted to thank her and your company for the exceptional service!

Cliff Reed

I recently got the opportunity to meet keila from beacon and also had the pleasure of speaking with Samantha on the phone. Both ladies were helpful and kind. Keila took action to make sure a check lost in the mail was re-sent to our office. Then to ensure all had been taken care of a follow up phone call from Samantha. It's rare to meet to amazing people in one day however today that was not the case. Thank you ladies for the pleasant experience I had dealing with Beacon community management!

Yesenia Alvarez

I recently had an outstanding experience with Samantha at Beacon Community Management. From the start, their warm and clear voice made the interaction pleasant. They were incredibly patient, listened attentively, and provided clear solutions to my issue.

Samantha demonstrated deep knowledge and maintained a positive attitude throughout the call. Their professionalism and genuine care for resolving my problem made me feel valued as a customer.

Thank you, Samantha, for your exceptional service. You are a true asset to Beacon Community Management!

Kiran Uttarkar

When the management of my community was shifted to Beacon, the website portal they had was not accessible. So it took a long time to get access to the portal. Despite of this issue, they charged me $100 in late fees and no one replied to my several emails requesting to remove the outrageous late fees.
PS. The issue is now resolved. They finally fixed the issue and the representative who contacted me was courteous enough to recognize the issue and apologize.

Jose Aponte

I recently had the pleasure of working with Samantha from Beacon Community Management, and I can't praise her enough for her exceptional assistance. She was integral in helping me establish my HOA account and guiding me through their portal to set up automatic payments.

Samantha made the entire process incredibly easy and was always available to explain things with patience and consideration. Her clear instructions and friendly demeanor turned what could have been a daunting task into a smooth and straightforward experience.

Thank you, Samantha, for your outstanding support and dedication. I highly recommend her and Beacon Community Management to anyone in need of professional and reliable HOA services.

Steve Wilkerson

The partnership between Beacon Community Management and our community has been excellent. Given we are a smaller HOA with only 106 homes they always treat us like we are their most important client.

Tatiana Marin

I recently worked with Samantha with Beacon Community Management in Lake Nona and what could have easily been a very tedious and frustrating process was made to be absolutely seamless due to Samantha’s kindness, patience, and knowledge. She took her time every step of the way and answered my every question with great detail and empathy. Thank you again for your hard work and assistance! You are so very appreciated!

Patrick St. Clair

These folks know what they are doing. I have worked with various community/facility/HOA management companies and Beacon is by far the best. They are quick to respond and provide creative problem solving based on your community needs. If you value your community and want a manager to do the same, Beacon Management is the company to choose.