American Sales & Management - Miami, Florida

Aljurio L.

While traveling through Miami international airport, I experienced an unpleasant and disrespectful interaction with one of American Sales & Management employees. His conduct and mannerism were completely unprofessional. I asked the employee for his name and he refused stating "who are you? I don't have to tell you anything buddy!" And even challenged me to "call the cops". I asked an employee sitting next to him (Hugo Dongo, 1251891) if he would contact a supervisor and he also shrugged his shoulders and blew me off. The 1st gentlemen covered his badge with his high visibility vest to ensure I didn't get his information. This type of employee should not be allowed to work In an industry that deals with customers face to face. I have attached a picture of Mr. Hugo Dongos's badge. For management's needs. My review will only go so far unless management acts upon complaints such as this one. Have a great day.