Grand Ohio Management - Chicago, Illinois

Michelle P.

I’ve lived in this building for 2 years and I absolutely love it. The location is amazing, friendly door staff (they call me by my name whenever they see me) and good amenities. There was a time where they were doing construction nonstop but it’s better now. I’m actually looking for a bigger unit in the same building now because I love it here so much.

Adam T. C. G.

Janice and other management office personnel have always been nice to me and return correspondences promptly.

Vy T.

I lived here for 3 years and I absolutely loved it. The location is amazing because you’re a block from the Magnificent Mile and just a couple blocks from everything else (if it’s not on your block already), including the lakeside. You’re also right across from Whole Foods.
The staff are super friendly and attentive. The maintenance staff attend to any issues very fast and keep the place really clean. You have a 24 hour doorman and all are always very friendly.

There’s a giant fitness center with locker rooms for men and women, and each locker room had its own steam room and sauna. Everything there is kept really clean.
If you don’t have an in-unit laundry like I didn’t, it’s not really a problem at all because their laundry room is huge. It’s the size of a laundromat. I never had to wait for a machine and I almost never saw a broken machine.

In regards to noise, I almost never heard my neighbors, either from upstairs, downstairs or from the sides. I could sometimes hear people walking by my door but otherwise, it was so quiet.

I loved my time at the Grand Ohio and miss it all the time. The only reason I no longer live there is because I moved. If I ever move back to Chicago, I would absolutely want to move back there. I would recommend this place to anyone who is looking for a place that knows how to take care of itself and its residents.

Charlis H.

Renee (short hispanic guy with glasses) at the front desk, Talks with nothing but disrespect to those who live here and their guests. He threw away my sons doordash order and verbally assaulted the driver when we confronted him.

A M.

Great location but terrible management company. Some of the doormen are okay. One in particular, short hispanic with glasses has an attitude problem. I think he thinks he owns the place. He should be fired. Building is older and you can hear everything. There are roaches there too even though they have a pest control company that is supposed to come every month. Rents are cheaper. I guess you get what you pay for.

Raphael R.

I recently came here to help someone move some items out of their apartment, multiple times and must I say.. The doorman was the biggest A-HOLE I've ever dealt with. Short hispanic guy with glasses was just disrespectful, rude, ignorant and a plethora of other words I'll choose not to say. This guy deserves to lose his job. He has zero customer service skill let alone any patience to be there greeting people. He treated me and my mover like we were rats. Absolute nightmare of a time.

Caleb W.

My partner has lived at Grand Ohio for 2 years and I will be joining them this year. We have never experienced any issues with management or staff until trying to lease a parking spot through the building. The site manager, Janice Avery, was incredibly rude, discourteous, and curt on the phone. She was accusatory when I was provided the wrong parking form by another employee working in the management office and repeatedly stated that it was the wrong form without providing help for getting the correct one. Additionally, when she requested that we meet face-to-face prior to the first of the month by 4:30PM, I said I was unable to meet at that time due to working almost 50 minutes away. She was unwilling to compromise another method of meeting (meeting my partner, meeting over Zoom, on a weekend, a little later in the afternoon, etc.). She rudely said “well you need to figure out what you want” and promptly hung up the phone.

This is unacceptable behavior towards a tenant and completely unprofessional on Janice’s part. Do NOT rent parking from Grand Ohio management because you will have to jump through hoops and be available during standard work hours to get one.

Fashion F.

Very unprofessional. The African front desk man and his partner who works around 5:30pm shifts will steal tenants orders and then lie about it. They’re also very rude.