Hero Property Management - Salt Lake City, Utah

Ashlyn C.

We lived in a hero property home in Lehi for a year and loved them! They are responsive to service requests and are very kind. They gave us our privacy and always let us know before hand if they were coming by. We appreciated all the communication, and had no trouble with our security deposit return at the end of it all. We specifically interacted mostly with Chandler, he was very cordial and gave us renter referrals when we were looking for a new place. We would totally live in another one of their homes, truthfully no complaints and we appreciate the lovely experience!

McKell B.

James and Sarah gave us a tour of a property we’re looking to rent and they were awesome! They answered all the questions we had and were super kind. The property looked amazing and well kept.

Failelei K.

I was greatly assisted by Adriana throughout the entire application process. Her exceptional assistance, coupled with her unwavering kindness and patience, made the process a breeze. I am particularly impressed by the ample space and affordable rent offered by my new home. I highly recommend Adriana’s services to anyone seeking a reliable and efficient real estate agent.

bryan P.

I’ve had the pleasure of renting a property managed by Hero Property Management, and it’s been an outstanding experience from day one. The team is incredibly responsive and always willing to help with any questions or concerns I’ve had. They made the move-in process so smooth, and the apartment was in perfect condition when I arrived.

Communication has been excellent – whether it’s about routine inspections or general updates, Hero Property Management keeps me in the loop without being intrusive. I’ve rented from other companies in the past, but Hero Property Management is by far the best. I highly recommend them to anyone looking for a hassle-free renting experience!

London P.

Hero Property Management has been nothing short of fantastic! From the very beginning, their professionalism and attention to detail stood out. They made the entire process of managing my property smooth and stress-free. Their communication is always prompt and clear, keeping me informed of every development, no matter how small.

Maintenance issues are addressed quickly, and they always provide multiple options for solutions. They also go above and beyond to ensure my tenants are happy, which has led to a significant increase in tenant retention.

If you’re looking for a property management company that genuinely cares about your property and your peace of mind, I highly recommend Hero Property Management. They truly live up to their name!

Cinthya M.

la experiencia, fueron atentos, la investigación la hacen rápida y Creo que menos de una semana hicieron todo el proceso, firmamos el contrato y siempre respondieron todas nuestras preguntas y dudas y eso fue muy excelente gracias Adriana por a verlo ayudado mucho te lo agradezco

Bennion B.

James and Sarah were wonderful at showing us around and being kind with our kiddos during the walkthrough. Loved how Hero handled this!

Scoliosis R.

*Beware When Moving Out!**

The move-in process was great, but the nightmare of moving out was not. Once I moved in, I submitted several maintenance requests that took days to receive a response, and I ended up fixing many issues myself. There is a Facebook renters group for Grantsville Ivory home housing where I have seen a lot of similar negative feedback. I have the people who have experienced the same thing ready to file a BBB complaint and review.

We left the house in excellent condition, and I have photos and videos to prove it, as my fiancé is a contractor. However, we were still nickel-and-dimed on our deposit. I have email documentation and communication that I am willing to share.

I also found a tenant to take over my lease, but they dragged their feet in getting her the lease when she wanted to move in sooner. I plan to hire an attorney by the end of the week, as I feel they are not honest, not organized, and provide terrible service.

Additionally, I have filed a report with the UALD. I have requested calls and have left messages, but I have never received a return call.