Pineapple Property Group - Salt Lake City, Utah

Kidus Y.

Taking $300 from our deposit to “paint” the walls, yet we didn’t leave any damage and are likely being charged for the patchy state it was in already. And the new unit we moved into is just as patchy and unaddressed with the wall paint and left over marks from the previous tenant. Not to mention the numerous things broken or missing from the unit, despite informing us it was ready to move in. The cherry on top is the inconsistent and unreliable communication through the online portal or text. Half the time we have to go to the office in person to get anything done. Be wary if you’re working with Kali as she’s been the most unreliable…

Also yeah, what everyone is saying about the gift card to leave a nice a review is true.

AJ C.

We took possession of our new rental home about a week ago. Crystal showed us the house and was very helpful throughout the application process. She also went above and beyond to make sure the process could be done by the time that we were promised it would be ready. Naga was very thorough during the check in process. We love and are excited to move into our new home and hope that this experience continues through our lease.

Patricia W.

I experienced the most spectacular Maintenance Service ever. Dustin was very professional. Your staff member “he”went above, and beyond to accommodate the issues. Omg! He’s phenomenal, he cared on making concerns his Priority As well. I highly recommend him to each, and every tenant who needs any kind of repairs completed. Kudos to Pineapple Property Group for extending the opportunity for him to reciprocate his work ethics! I am recommending him as my Maintenance Technician!
Sincerely
Ms Patricia Williams
13084-South Tortola Dr. Unit M102

Yana S.

I’ve had a great experience with Pineapple Property Management company. Their team has been consistently professional, responsive, and attentive to my needs as a tenant. Any maintenance requests have been handled promptly, and they always keep me informed about any updates. The property is well-maintained, and they go the extra mile to ensure a comfortable living environment. It’s clear that they genuinely care about the residents and the quality of the properties they manage. I highly recommend them for anyone looking for reliable and top-notch property management services. Thank you!

Timothy R.

Crystal at Pineapple Property Group was amazing to work with. She showed up early for the house showing. She was helpful in determining and showing the whole gamut that was in working order. And she went above and beyond getting me more storage and a great deal from the landlord. She’s good at what she does and is high spirited in her efforts. 👍

Joanie N.

Our experience with Pineapple Property Group was fantastic but specifically Crystal who went above and beyond. She was so attentive and helpful through the entire process. She was responsive even when I didn't expect it. We had a small hiccup and she thought outside the box and quickly helped us resolve our issue. I can't say enough positive things about Crystal and this property management company! Thank you!!

Adam C.

Property owner perspective. Read this with the understanding that we signed with Pineapple for management of our single family home in Davis county. We contracted with Pineapple for property management due to their monthly costs being low and by a recommendation from a realtor. It was a practice in the saying “you get what you pay for”. We have a litany of complaints but the most egregious include inaccurate rental assessment: ended up listing and renting for 40% lower than their assessment after sitting on the market for nearly three months. Turnover: had no less than three contacts managing our property. Very poor communication: on many occasions we had to reiterate issues from one person to the next in the organization due to a lack of interest and communication for the challenges we had and presented to them. Additional fees: their handyman offerings are extremely expensive and didn’t do a good job. We ended up repairing most issues ourselves to save money. Overall, we have since moved onto a competent property management team and glad we paid a little more for considerably better service.

Jen G.

My experience with leasing through Pineapple Property Group has been great! The staff have been very responsive. Crystal went above and beyond to answer all my questions along the way. I was able to find a duplex to meet my family needs within a short period of time. Thank you guys so very much.