Werner Enterprises, Inc. - Fontana, California

Kim Nation

I’ve been here a week today Friday the 29th) bc of the camera which took 3 days to fix and then headlight went out next day then all electrical issues started last night! I have a 17 yr old 10lb dachshund and no one would accommodate anything for me as to sit in drivers lounge while truck is in shop! Majority of the people that work there including the girl in the shop is totally RUDE!! I’ve never been treated so disrespectful and rude as I have there at this terminal! They should not even be working there! No customer service no welcoming or can I help you nothing! It’s what do you want? These people would include Safety in the drivers lounge downstairs terminal manager, besides Ruben, the girl and a couple guys out there in the shop, including I think his name is Will works overnight! Not acceptable! Big shout out to Amanda she was graciously kind and helpful! I’ve been In my truck, majority of the week since I got it out of the Shop on Tuesday! I will never ever come to this terminal if I don’t have to never! These people should be replaced they shouldn’t be working there. It’s not comfortable and we as drivers should be comfortable and welcomed into each and every terminal there is! I’ve been stressed out, disgusted with my truck and the people there all week!! The girl in the shop this morning Kb said oh you can bring your truck to the bay, I said OK just give me 15 minutes cause I’m waiting on the van and she starts out very disrespectful” You’re not getting a hotel, with an attitude”! Who gives her the authorization whether her to tell people they’re not getting a hotel or not, but that’s neither here nor there my TM took care of me!! If you have to come in here for truck issues, don’t go somewhere else with your accepted and respected!

Unique1

Counting Company & Owner Op?! This my 5th time returning to Werner. You can never go wrong working here. Stay focus, stay on track & just do you. And your all good.
Long as your doing good, show interest n etc?! Werner will rehire. There's opportunity here, ppl to help/guide you and fellow drivers.
Me? I'm trying get back on track, pick up where I left off and move forward.
Even if you have a little hick-up and long as you can take care of it?! Werner try help you.
My situation here this go round... I hope I can take care of it and not have to go home... To take care of situation and than head directly back here!
Longer you wait?! Long things take to move forward. Well, I hope my situation is easier to handle and just get back on the road ?

*if not?! I'll just have wait down line, again. To get going

Thank you Werner

,Charles

jason Byrn

Very awful company lied from the very beginning would not recommend ever going here. They had me pay for gas and told me they would reimburse me when I got there and then when I decided not to go to work for them because of all the lies they told me that they were not gonna pay the $250 that I showed out for gas And a motel room that they said they would pay for.. then when I decide to leave even though they gave me a rental car to come down and and I had all my stuff for my truck, they wanted me to go back on a greyhound bus with all my stuff. The Greyhound was going to take two full days to get back to Eugene, I highly recommend staying away from this company. Bunch lof crooks

Some Guy

Illegally Parked Truck in Chatsworth California 11/12 & 11/13. Notified city for tow. Truck no. 75239 Parked 48 hours without moving.

Jared Kai

I came here to Fontana for my training with the company a week ago. I have had great experience! All the instructors and staff are very friendly and helpful. We are very well taken care of. I would recommend that anyone who is interested in becoming a truck driver, they should come to Werner!

Jenny Moua

The company or at least this location, will go above and beyond for you when you’re in your orientation process. They will provide a motel for you to stay at, even get you a rental if you need one. BUT once you’re actually in the company, they do not care about you. Many other truckers I’ve spoken too, that are from other states, have been at this specific terminal (Fontana) for weeks on end without a place to sleep, besides their broken down trucks. Been here for about 2 weeks without pay, waiting to be assigned a new truck, still nothing. Also, the showers are terrible for the truckers who have been here for weeks. Water is cold and water pressure is horrible.

alfred Zhang

The orientation was a pretty good experience overall. If they could divide the first two days into three days, it would be perfect. The first two days were kind of exhausting.(especially the first day). The hotel they put us in was pretty good. The only downside was the first two days we couldn’t have breakfast at hotel because they are only available from 7 to 9 and we had to leave at 6. The terminal is under construction, so it is kind of messy there. I wonder how it will look like when finished. The staffs there are really nice and helpful. The only problem I had when I was there was I got lost a few times inside the building. There were no signs to guide you to the places you want. And everywhere looks exactly the same.

Paola Garcia

Checks are not consistent. The employees in the office are amazing but it can’t make up for the pay. For experience its fine. But be very careful and take extra caution. Think twice before joining . I got sick in 116 degree weather in Vegas and they expected me to recover in my truck and did not offer a hotel, I had to ask them. They booked me a hotel but hotel clerk said I wasn’t on the list. With a fever, it felt like hell on earth. Good thing I parked at a nearby gym I can shower and use the restroom. But it was literally torture having to get out of my truck sick weak just to use the restroom. Also you pay for showers and pay for laundry.